Fax traffic management

Once the product is installed all Outlook clients automatically have the benefit of Fax transmission and reception functions. In this way, users of the messaging service can send Faxes in the same way as e-mails without any training being required. Attachments are automatically converted into fax pages, the cover page being compiled from the body of the message sent. Depending on their rights, the users can modify the cover page, billing account and transmission options. With DID (ISDN) routing, incoming Faxes are received directly into the inbox and can be written on, signed, stamped and re-sent.

Print driver

The installation of a print driver enables users to send Faxes directly from all Windows and Macintosh applications. Using the same option, the user can access the Exchange 2000/2003 messaging service address books. In this way, transmitted documents pass through the "Outbox", and can be re-found in the "Sent Items" box.

FaxFlow, co-operative Fax Management

Preview and approve Faxes before sending
RTE FAX offers the FAXFLOW preview form for outgoing Faxes. Fax preview shows exactly what will be sent: displayed cover page and attachments converted into Fax pages. The sender can stop or continue the transmission procedure. This function is automatically implemented and does not need to be installed on a client workstation
RTE FAX also offers the FAXFLOW approval form for outgoing Faxes. It enables a named person, having modification rights to a public folder, to approve or prohibit Fax transmissions. In case of refusal, the sender is informed, he can carry out the required modifications and then resubmit the Fax

Optimise the processing of incoming Faxes
The FaxFlow reception form enables incoming Faxes to be easily viewed and processed irrespective of whether they are received in Public Folders or a user's mailbox. The reception form enables you to use the following icons to select one of 4 different statuses: unprocessed / processing request / processed (OK) / processed (Error), etc. The standard Outlook indicators (message priority and monitoring) remain available.

Mail-shots
In addition to the use of distribution lists, the creation of mail-shots is greatly facilitated facilitated by the use of Word’s mail merge option. For large scale mail-shots, an interface with all the ODBC databases is available.