SOLUTIONS SMS become a fast and efficient communication tool !
RTE SMS  
  RTE SMS
Advantages
  A multipurpose tool
  Success stories
  Evaluation
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CLIENT INTERFACE

Send functions

Direct entry of mobile telephone number or use of address books
Simultaneous sending to one or more recipients
Management of mailing lists
Use of the 'mobile telephone' field in the 'Contacts' address book in Outlook or Notes
Direct access button for address books in the Microsoft Exchange or Lotus Notes messaging services
Use of address books from the Outlook messaging system (drag & drop)
Immediate or delayed transmission with normal, high or low priority
Management of message types by default or with each send: GSM screen, GSM memory, SIM memory, unspecified
Management of receipt acknowledgement
Messages automatically cut into several 'message packets' if the SMS contain more than 160 characters
Sending from standard Outlook or Notes messaging system possible without installation on the client's workstation.

Clients logs

Display of SMS sent and received (content and status)
Real time status of SMS: waiting to be sent, being sent, send delayed, sent, receipt acknowledged
Resend of messages
Transfer of messages to another mobile or to an e-mail


EXTERNAL INTERFACES

File interface

Sending by storing ASCII files in a directory
Priority management, by send time, by type of message
Send acknowledgements available in ASCII
Incoming SMS made available providing: receipt time, sending mobile, receiving mobile, line...

Other interfaces

SQL, NT Alerts, SAP, Goldmine, Sage, HP OpenView, XML, SNMP, … (contact the RTE Software sales service)


ADMINISTRATION

User authorisation

Allocating user authorisations such as:
Receipt authorisation by user
Parameterising a range of priorities by user, relating to sending with low, normal or high priorities
Defining a ceiling for SMS sent/day
Restricting sending depending on recipient's number
Managing billing accounts
Automatic or manual registration of new users

Routing SMS

Routing by key words
Routing by line
Intelligent routing module for directing responses to outgoing SMS (management of an expiry period)


ARCHITECTURE

Secure architecture

All active components are NT 32-bit services
It is not necessary to open a Windows session
Allocation of charges: automatic selection of SMS to be used depending on the rate charged by the available servers
SMS server breakdown tolerance: automatic allocation of traffic to working SMS servers

Client computer deployment tools

Deployment from a shortcut sent by e-mail to network users (silent or interactive)
Deployment from a Windows 2000, XP or NT computer


SMS SERVER

NT service


Multi-thread application fulling exploiting single and multi-processor configurations
Respects Service Management Conventions (SMC): allows distance monitoring and maintenance

Administration at a distance

Use of Windows administrative alerts in the case of equipment fault on one of the lines
Server management tool allows precise activity monitoring and parameterising several servers
Communication cost monitoring tools
Equipment activity and breakdown report in Windows event management
Real time monitoring and diagnostic tools at a distance
Display filter management for send/receipt logs
Modification of waiting queues for outgoing SMS (changes of priority, interruption, manual repeat,…)
3D send cost and charge rate statistics: by billing account/sender/line/time of day/day of the month...
Export of logs containing send costs
Automatic renumbering rules: put in the standard format

Send engine

Possibility of sending up to 720 SMS per hour, per line
Possibility of installing up to 64 lines simultaneously
Automatic repeat if not sent
Automatic SMS resend in the case of failure
Management of waiting queues with priorities
Possible parameterising of lines for sending, receipt or mixe